Refund Policy for Love Song Generator

1. Overview of Paid Services

2. Conditions for a Refund

• Service Not as Expected: If you believe the generated love song significantly deviates from our promotional descriptions or fails to meet reasonable expectations within seven (7) days of purchase, you may submit a detailed explanation to apply for a refund. We will assess each case individually to determine eligibility.
• Billing Errors: If a system error results in duplicate charges, you have the right to apply for a full refund of the overcharged amount.

3. Situations Where a Refund is Not Applicable

• Change of Personal Preference: Refunds will not be issued due to a change in personal preference (e.g., you no longer like the chosen musical style after the song has been generated).
• Failure to Cancel Auto-Renewal: If you fail to cancel an automatically renewing subscription in time, the subsequent subscription fees are non-refundable.

4. Refund Process

• Application Submission: To apply for a refund, please send an email to [email protected] with the subject line 'Refund Request'. In your email, please be sure to include the following: your original order number or the email address used for the purchase, a detailed explanation of the reason for the refund, and any relevant supporting materials (e.g., screenshots).
• Review Processing: We will complete our review within 5 business days of receiving the application. We may need to contact you for further information.
• Refund Execution: Once approved, the refund will be processed back to the original payment method within 10 business days.

5. Contact Us